How to Install the Filter App on Windows

In this guide we will go through how to install the internet filter on your Windows computer. Here are a list of minimum requirements you will need to install the app.

  1. Windows 7 or newer computer.
  2. 1GB or more of RAM.
  3. Java 7 or newer.

Installation Steps:

  1. Log into your computer with an administrator account.
  2. Download the latest version from our website. Click here to download.
  3. Once the download is compleate run the downloaded setup-vX.XX.exe file.
  4. You may get a warning saying Windows has prevented an unrecognised app from starting. Click the 'More info' text and then Click the 'Run anyway' button.
  5. Now the installer should be open. Click the 'Install' button.
  6. Once the install is compleat click the 'Finish' button.
  7. The filter status window will open.

Setup Steps:

To attach the filter to your account and category policy you need to enter your license token the Filter App Settings.

  1. Click the 'Open Filter Control Panel' button.
  2. Your browser will open to the filter control panel. Login with you admin username and password.
  3. Open the 'User' page from the top menu.
  4. Find the user you would like to assign to this computer and click the 'Edit' button to the right of their name.
  5. The user details page will open. Copy or write down the license token.
  6. Close or minimise your browser. The Filter app should still be open. On it click the settings tab and enter your license token. Click the 'Save' button.
  7. You filter is now activated. You may need to reboot your computer before the policy you created in your filter control panel take affect.

Check if the filter is working:

To check if the filter is working open your browser and enter You should get a red warning telling you the page is blocked. If not contact us and we can give you a hand to make sure everything is working correctly.

Posted in Internet Filter on Dec 08, 2016